01About these terms
These terms govern your use of the corporate website operated by WEBFLEG SOLUTIONS LTD (“WEBFLEG”, “we”). By using the website you agree to them. They take effect on 26 October 2026.
They do not replace a signed service agreement, order, support plan or data-processing agreement. Paid services and KEYBAKI accounts are subject to their own terms, including the KEYBAKI terms. Nothing here reduces rights that Kenyan law does not allow to be excluded.
02Website and service information
The website describes our solutions and products. Those descriptions are not a binding quotation, an offer to supply every described capability or a guarantee of results. Service scope, pricing, responsibilities, timelines and support response commitments are agreed separately in writing.
Product capabilities may change; check the KEYBAKI website for its current details and availability. Any reference to 24/7/365 support describes availability under the applicable service plan, not a promise of immediate resolution.
We aim to keep information accurate, but errors and interruptions can occur. Confirm anything material to a purchase or deployment with WEBFLEG before relying on it.
03Contacting us
You can reach us by phone, email or WhatsApp using the details on the Contact page. Contacting us does not by itself create a contract, a booking or a support obligation; those are agreed with you directly.
If you act for an institution, commitments are made only through an authorised representative and the appropriate contracting process. Please do not send confidential information, credentials or learner records through these channels.
04Responsible use
You may browse the website for lawful purposes. Do not impersonate another person, distribute malicious code, bypass access controls, attempt unauthorised access or disrupt the website.
Automated access must respect access restrictions and must not impair the service or unlawfully collect personal data. We may take proportionate steps to restrict abusive traffic, maintain the website or address security incidents.
05Content and intellectual property
Website text, designs, software and marks are owned by WEBFLEG or used with the relevant rights or permissions. Third-party marks remain the property of their respective owners.
You may view and share links to public pages and keep reasonable copies to evaluate our services, preserving attribution. Except where law or an applicable licence permits, do not reproduce website content commercially or use our brand in a way that suggests an endorsement we have not given.
06Privacy and external services
Our Privacy policy explains how we handle personal data from website visits and enquiries, and your rights.
Links take you to separately operated services, including KEYBAKI and WhatsApp. Their availability, content, terms and privacy practices are their own.
07Availability and responsibility
The website may change or be temporarily unavailable for maintenance, security or operational reasons.
Each party remains responsible as required by applicable law. These terms do not exclude liability for fraud, fraudulent misrepresentation or any liability that cannot lawfully be excluded, and they do not limit statutory privacy remedies or mandatory consumer rights. Liability for separately contracted services is set out in the relevant agreement.
08Kenyan law and legal notices
These terms are governed by the laws of Kenya. Disputes may be brought before a competent Kenyan court, without restricting any mandatory right to another competent forum or regulator. Privacy complaints may be made directly to the ODPC as described in the Privacy policy.
Physical address: West End Towers, Tower A, 6th floor, Muthangari Drive/Waiyaki Way, Nairobi.
For questions about these terms or legal correspondence, email WEBFLEG SOLUTIONS LTD at mail@webfleg.com.
09Updates to these terms
Updates will carry a revised effective date and apply from that date, subject to applicable law. Changes to this page do not amend an existing service agreement or remove rights already accrued.